FAQs
How Long does it take for orders to be shipped off?
All orders are made to order to ensure the highest quality and craftsmanship. Please allow a week or two for the production process before your order is shipped off. We appreciate your patience, and rest assured, we are working diligently to create a product that meets our standards and exceeds your expectations. Once your order is ready to ship, you will receive a notification with the tracking information. Thank you for choosing us, and we appreciate your understanding.
Will the bonnet fit and stay on at night?
Yes, our bonnets are designed to accommodate various hair types. We use a high-quality elastic that not only prevents slippage but also ensures a comfortable fit for everyone. The adjustable nature of our bonnets allows for a secure yet gentle hold, making them suitable for different hair textures and styles. If you have specific concerns or requirements, feel free to reach out, and we'll be happy to assist you in finding the perfect fit for your hair.
Do you offer any exchanges or refunds?
"We appreciate your understanding. Generally, we do not offer exchanges or refunds unless there has been a prior conversation to address specific concerns or issues. Our goal is to ensure your satisfaction, so if you have any questions or encounter any problems with your order, please reach out to us. We are more than happy to engage in a conversation and work towards a resolution that meets your needs. Thank you for your cooperation and trust in our products."
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